Privacy
This page describes the pilot-request form on this site. It is the current description of that form. It is not a finished legal policy.
Still to be confirmed
These items are not invented here, and no contact email is published until one is confirmed:
- How long submissions are kept
- The privacy contact address
- The legal name of the business operating Seamhelp
- How to ask for a submission to be deleted
Confirm those four items on this page before the form is used to collect requests from the public.
What the form collects
If you submit the form, it asks for:
- Your name
- Your store URL
- Your email
- A monthly order-volume range
- The support tool you use now
- A short note about your biggest support headache
The form also includes a hidden field meant to catch automated submissions. Leave it blank.
How those details are used
Submissions are used to evaluate and respond to pilot requests. The form does not add you to a marketing list. Requesting a pilot does not start a subscription and does not collect payment.
Where they are stored
Submissions are intended to be stored with Cloudflare, in D1 database seamhelp-pilots. Do not submit customer personal information, order records, passwords, or other secrets. No payment card or bank details are requested here.
What this form does not do
The form does not look up the store URL you submit, does not connect to Shopify, and does not read customer orders. Seamhelp is independent and is not affiliated with or endorsed by Shopify.